AVG PC Tune-up has caused problems with my video playback

AVG Performance
5

John, Have a look @ this official AVG article (http://avgclick.me/restorechangesbyAVGPCTuneup).
AVG Guru

1

Hi,

I have installed AVG PC Tune-up on my laptop.  During installation, I remember it recommending changes to video, which I agreed to.  Unfortuantely, my video quality is now unwatchable.  The image stutters, as if the frames per second have been massively reduced.

How do i reverse this.  I notice there is an option to reverse changes but I'm worried that if i select that it will reverse all changes.  Can I just reverse this?  Or temporarily reverse it when I'm watching video?

Please advise,

john

3

Hi Alan, I'd already looked at that but it only seems to give me the option of undoing all changes.  And then i supose i'd have to go through the whole process again in the hope that I can choose to retain video quality?  That would be a ball ache.  Is there no other way? john

2

John, Have a look @ this official AVG article (http://avgclick.me/restorechangesbyAVGPCTuneup).
AVG Guru

4

Alan, I can see from where you're sitting that I look like a complete idiot but have you tried this process yourself?  From dashboard, I click 'Undo Changes'.  That takes me to an AVG Rescue Centre screen that gives me the following options:
* AVG 1-Click Maintenance
  312 modified settings
* AVG Program Deactivator
  3 Disabled programs.

I choose the first, and click Restore.  That displays a pop-up asking me if I want to 'restore the following backup?'.  I'm not game to hit OK because I'm guessing that this will undo all changes.

Please explain where I am going wrong.

john