AVG pc tune up maintenance

Hello Robert,
We regret for the inconvenience caused. Could you please confirm whether you have received any error message while running the Disk defragmentation part? If so please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.

AVG pc tune up will not defragment my system?. any ideas why
i cancelled scan. rerun defragmentation in control panel. all good. reran scan. took about 3 min to complete. 100% now. thanks to all who contributed.

Hello Robert,
We regret for the inconvenience caused. Could you please confirm whether you have received any error message while running the Disk defragmentation part? If so please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.

Hello Robert,
Please be informed that the time taken for the defragmentation might vary depending on the files of the PC and the size of your hard disk.
We request you to run the defragmentation from your control panel and check whether it get's completed without any issues.
Thank you.

Robert,
Pleased to see that you appear to be sorted now. Thanks for returning to the Community & posting. We appreciate all your efforts and patience. Please feel free to get back to us for any issues with AVG. We work round the clock, thank you!

i get no error message. just thedefragmenting part  loading/searching continual for 3 days.