AVG PC Tune Up: Sales Number not received

Hi,
About 3 weeks ago I've purchased on-line a 1-year subscription for AVG PC Tune Up. Since that I Haven't received any confirmation or sales number to activate the subscription. "Spam" e-mail folder checked - nothing. Bank account checked - the fee (29,99 EUR) transferred.

The only thing I have is a reference number from the subscription order.

How can I get my subscription activated?

Thanks,
Alex

Hello Alex.
I am sorry that you have still not received the sales number. I request you to let us know the order id of the product so that we could help you to fix this issue.
Thank you.