AVG PC TUNE UP update fails

Hello Jennifer, this is a known issue and it's been happening lately since a week. I've just sent you an email containing the link to connect to our AVG remote expert where they will help you fix the issue remotely. Please make use of it. Thank you.

Hello Jennifer, this is a known issue and it's been happening lately since a week. I've just sent you an email containing the link to connect to our AVG remote expert where they will help you fix the issue remotely. Please make use of it. Thank you.

I keep getting notifications that I need to update my AVG PC TUNE UP and it fails everytime. I do not know how to fix this… Any help would be great!!! thanks