Hello Heinz,
We apologize for not replying in your native language. We do provide Social media support for AVG in English language. Could you please be more specific regarding the issue that you are facing with AVG so that we can help you better?
Thank you.
Sehr geehrte Damen und Herren,
habe am 15.11.2015 Die neue Version 2016 bestellt, Auftrags Nr. 701-0747365
Wie Kann ich die Neue Version herunteerladen?
Ferner benötige ich den Produktschlüssel.
Im Voraus besten Dank
Heinz Sebols
Hello Heinz,
As per Query translation by Alan Binch, we understand that you need the license number for AVG product you have purchased.
Upon carefully reviewing your account, using order number, we see that you have purchased AVG Performance multidevice (1 year subscription) on 2015.11.15 and it expires on 2017.1.25. Please be informed that AVG Performance comes under AVG Zen product. To activate AVG Zen product AVG Myaccount is required http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Have a great day, Aravind AVG Customer Care
Hello Heinz,
We apologize for not replying in your native language. We do provide Social media support for AVG in English language. Could you please be more specific regarding the issue that you are facing with AVG so that we can help you better?
Thank you.
Heinz, This Community is basically English language… Query translation…
Dear Ladys and Gentlemen,
I ordered the new version in 2016 on 11.15.2015, contract no. 701-0747365
How Can I herunteerladen the new version?
Furthermore, I need the product key.
Many thanks in advance
AVG Guru