AVG PC TuneUp & AVG Zen running issues

Hello Zackary,

I apologize for the inconvenience. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Internet Security by running AVG Remover and AVG Clear tool.

Once you installed AVG Internet Security, please check this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp to install AVG PC Tuneup.

If you face any difficulties, please contact us.

When I have activated my account and went through the steps of installing AVG PC TuneUp it prompts me to restart my PC and I do. When I boot back up I click on the shortcut on my desktop it does not respond and run at all, if there's also a way to get AVG Zen to do the same it would be appreciated.

Hello Zackary,

I apologize for the inconvenience. I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Internet Security by running AVG Remover and AVG Clear tool.

Once you installed AVG Internet Security, please check this article http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp to install AVG PC Tuneup.

If you face any difficulties, please contact us.