Please go to c: drive-> program files and delete the AVG files and download your AVG program from our official site: http://www.avg.com/us-en/download.
Please feel free to get back to us for any issues with AVG. Thank you!
Roger,
We are sorry for not replying in your native language but we do provide support only in English. Could you please post your query in English so that we can understand it better and assist you with it? Thank you!
Good morning. With your help I have been able to uninstall AVG PC TuneUp and erase all the files of the computer. Now, I try to install PC TuneUp again and I can not do it, since during the installation process I get an error (0x05aa), error code 0xc0075AA. What should I do?. I appreciate your help
En dias anteriores, consulté sobre mi problema. AVG PC TuneUp. no inicia. Me respondieron, sugiriendo "reparar" el programa. En la lista de programas no me apareció la opción de "reparar". Traté de eliminarlo y volver a instalar, y ya no aparece en la lista de programas, pero las carpetas de AVG continúan en el equipo. Traté de eliminarlas manualmente, pero no me lo permitió. Descargue AVG remover, y al ejecutarlo me dice que no existe ningún programa AVG instalado. Descargué nuevamente AVG TuneUp, pero no me es posible instalarlo. Aparece un mensaje de error 0x00705AA. Que puedo hacer?, Hay algún sitio de asistencia en español?. Agradezco de antemano por su ayuda
We are sorry to know that you are getting the error for installing AVG PC Tuneup.
May I know the operating system of your PC?
Do you have any antivirus program installed on your PC?
Thank you for appreciating.
No. I already did, but the same error code continues.
Ok. I appreciate your help
Windows 7. Avast Antivirus
Roger,
We are sorry for not replying in your native language but we do provide support only in English. Could you please post your query in English so that we can understand it better and assist you with it? Thank you!
Roger,
We appreciate your efforts, we apologize for the difficulties. Let's try to reinstall your AVG PC Tuneup as suggested below. Refer this article to uninstall http://avgclick.me/UninstallAVGAV your AVG program.
Kindly download your AVG remover and run it, then go to C: -> AVG Remover -> Bin -> pctremover.exe and avgfmwremover.exe (do not restart your device if prompted), then run avgremover.exe (it will automatically reboot your device).
Then please remove the AVG folders manually as suggested below. Go to Run window (press windows key and R key simultaneously) and type the following comments to delete the folders.
1. Type “Temp” and press enter, remove all the files.
2. “%temp%” and remove all the files.
3. %appdata% - Remove all the AVG folders.
4. %programdata% - Open the AVG folder and remove the old files.
Thank you for the information.
Please disable Avast Antivirus temporarily and check whether the PC tuneup installation gets successful.