IT shoes expires today yet I have only just bought it and installed it
Hello Chris,
Sorry for the inconvenience caused.
As per our record, you have purchased the subscription for AVG Performance multidevice (1 year subscription) and it expires on 10/3/2017.
We request you to open the AVG Zen window and check whether the expiry notices is for Protection or for Performance?
On Zen interface you can find protection and performance circle.
On the performance you should have the PRO version of AVG PC TuneUp installed because you have purchased the subscription for it.
On the protection you will have the trial version of AVG Internet Security or AVG free antivirus installed, protection and performance are both different programs.
Please check for this and do let us know the status of it.
Thank you for following the instructions and sorry to know that you are still facing the issue.
In this case, we request you to completely reinstall the program using the AVG remover tool.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Performance multi-device, please follow the instructions mentioned in this link: http://avgread.me/1If7pzz .
Please feel free to contact us should you need any assistance.
It is for PerformancePro
Hello Chris,
Sorry for the inconvenience caused.
As per our record, you have purchased the subscription for AVG Performance multidevice (1 year subscription) and it expires on 10/3/2017.
We request you to open the AVG Zen window and check whether the expiry notices is for Protection or for Performance?
On Zen interface you can find protection and performance circle.
On the performance you should have the PRO version of AVG PC TuneUp installed because you have purchased the subscription for it.
On the protection you will have the trial version of AVG Internet Security or AVG free antivirus installed, protection and performance are both different programs.
Please check for this and do let us know the status of it.
Too tired now, it's 12:30 am here, I'll do it tomorrow
Did that and it still says expires today
a slight change now it says 29 days ???