Josef, This Community is basically English language… Query translation…
install AVG PC TuneUp
I have purchased the PC TuneUp and wants to install it. I had previously had the program before. Now always the message:
"AVG PC TuneUp can not be installed …
There is already another AVG product installed on your computer, which is not compatible with the product-to-install. Apply to get your Customer Service for further assistance.
If I follow the instructions of the customer service, it all starts over again. I turn in circles and not get ahead. Unfortunately, the instructions appear after a certain point only in English, so I do not get along.
Can someone please explain in German, how to proceed.
AVG Guru
Ich habe das PC TuneUp erworben und will es installieren. Ich hatte das Programm früher schon mal gehabt. Nun kommt immer die Meldung:
"AVG PC TuneUp kann nicht installiert werden…
Es ist bereits ein anderes AVG-Produkt auf Ihrem Computer installiert, das nicht kompatibel mit dem zu installierendem Produkt ist. Wenden Sie sich an den Kundendienst, um weitere Hilfe zu erhalten.
Wenn ich den Anweisungen des Kundendienstes folge, fängt alles wieder von vorne an. Ich dreh mich im Kreis und komme nicht weiter. Leider erscheinen die Anweisungen ab einem gewissen Punkt nur mehr in englisch, damit komme ich nicht zurecht.
Kann mir bitte jemand in deutsch erklären, wie ich vorgehen soll.
Josef, This Community is basically English language… Query translation…
install AVG PC TuneUp
I have purchased the PC TuneUp and wants to install it. I had previously had the program before. Now always the message:
"AVG PC TuneUp can not be installed …
There is already another AVG product installed on your computer, which is not compatible with the product-to-install. Apply to get your Customer Service for further assistance.
If I follow the instructions of the customer service, it all starts over again. I turn in circles and not get ahead. Unfortunately, the instructions appear after a certain point only in English, so I do not get along.
Can someone please explain in German, how to proceed.
AVG Guru