Hello John,
We regret the inconvenience caused. We are afraid that your AVG program might be corrupted. To resolve the issue, we suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then I request you to install your program 'AVG Ultimate' by following the instructions in http://avgread.me/19OHofR .Thank you.
From AVG Zen, when I click the Performance Pro button, the AVG PC TuneUp page opens without icons, with the spinner in the middle of the empty page, and the page never completes loading.
Hello John,
It is not required to do Windows uninstall. You can start uninstalling AVG using AVG Remover Tool and then reinstall your AVG program. Feel free to contact us again for any assistance. Thank you.
Hello John,
We regret the inconvenience caused. We are afraid that your AVG program might be corrupted. To resolve the issue, we suggest you to remove AVG traces using remover tool( http://aa-download.avg.com/filedir/util/AVG_Remover.exe ). Please restart to complete the uninstalling process. After running AVG Remover, you may need to manually uninstall any remaining AVG applications and also 'search' for a folder "AVG Remover"(usually in 'C' drive) and please delete it manually. And then I request you to install your program 'AVG Ultimate' by following the instructions in http://avgread.me/19OHofR .Thank you.
Rajarajan,
Should I start by uninstalling AVG using Windows Uninstall?
John