AVG PC Tuneup renewal

Hi James, let me help you to sort this out.

You have AVG Ultimate valid until 2019.6.19, AVG Internet Security license for 1 PC till 2018.10.2 and recently you got charged automatically for AVG PC TuneUp license which is good till 2019.6.30 .

Since you are having AVG Ultimate comes with both PC Tuneup and Internet Security, you can get a refund for PC TuneUp and merge the Internet Security license to AVG Ultimate.

Else, you can merge both AVG PC TuneUp and Internet Security license to AVG Ultimate and use the program. Once we merge the products, the expiry date of your AVG Ultimate will get extended.

Please let me know which is your preferred option.

Great! James.

It's a good decision. I have escalated the case to the concern team to merge your products. They will reply you via email once they merge your subscriptions to AVG Ultimate.

My renewal order number is 9264318610 Subscription due to expire June 30,2018, Renewed early June 16,2018. When I follow your three steps to activate I am informed procedure can't take place because I have another AVG product preventing.Still, a few days before program ends but I'm surprised three simple steps are proving complicated.Payment was charged to my credit card 18/06/18

Great! James.

It's a good decision. I have escalated the case to the concern team to merge your products. They will reply you via email once they merge your subscriptions to AVG Ultimate.

Hi James, let me help you to sort this out.

You have AVG Ultimate valid until 2019.6.19, AVG Internet Security license for 1 PC till 2018.10.2 and recently you got charged automatically for AVG PC TuneUp license which is good till 2019.6.30 .

Since you are having AVG Ultimate comes with both PC Tuneup and Internet Security, you can get a refund for PC TuneUp and merge the Internet Security license to AVG Ultimate.

Else, you can merge both AVG PC TuneUp and Internet Security license to AVG Ultimate and use the program. Once we merge the products, the expiry date of your AVG Ultimate will get extended.

Please let me know which is your preferred option.

as long as I ca still tune up go ahead and merge the programs and extend the termination dates