AVG PC Tuneup Start Center Has Stopped Working

AVG Performance
3

Scott,

Sorry for the trouble. It's necessary to have latest version of AVG products. I see that you have AVG Internet Security (1 computer), AVG PC TuneUp (1 computer) and AVG Password protection (1 year subscription) in our records. Here, Internet Security and  PC TuneUp are activated using license number but your  Password Protection will get activated using your email address.

Due to recent update, it's not possible to activate both at the same time which is a bug where our developers are working on it. However, to fix it quickly, we request you to migrate your AVG Internet Security (1 computer) into AVG Internet Security Unlimited and AVG PC Tuneup into AVG Tuneup Unlimited, if not, should wait until the bug gets resolved.

I request you to contact our technical support team https://support.avg.com/support_contact_form?l=en via online chat to perform this free migration and to reinstall latest version.

1

I have licensed version of AVG PC Tuneup (v14.0.0.1001.536) on a Windows 10 PC that until recently seemed to operate fine.  Now when I attempt to open the program from my program list I get a splash screen and then the main menu.  Within a few seconds it crashes and I get the message "AVG PC Tuneup Start Center Has Stopped Working".  I renewed the license in July of 2017.  My antivirus is AVG as well.

2

Scott,

Sorry for the trouble. It's necessary to have latest version of AVG products. I see that you have AVG Internet Security (1 computer), AVG PC TuneUp (1 computer) and AVG Password protection (1 year subscription) in our records. Here, Internet Security and  PC TuneUp are activated using license number but your  Password Protection will get activated using your email address.

Due to recent update, it's not possible to activate both at the same time which is a bug where our developers are working on it. However, to fix it quickly, we request you to migrate your AVG Internet Security (1 computer) into AVG Internet Security Unlimited and AVG PC Tuneup into AVG Tuneup Unlimited, if not, should wait until the bug gets resolved.

I request you to contact our technical support team https://support.avg.com/support_contact_form?l=en via online chat to perform this free migration and to reinstall latest version.