Hello Mordechai,
Please be informed that the duplicate files feature of AVG PC tuneup will delete only the duplicate files found on your PC, the files that are moved to your recycle bins are the duplicate files and those found on your drive is the original copy of those files.
Please feel free to contact us should you need any assistance.
Hello AVG Support,
I am trying to use AVG PC Tuneup, first thing to clean my pc I started with "find and remove duplicate files", after a the search I started to screen about 3500 pictures, and selected more then 3000 pictures to delete, they were sent to the recycle bin. Then I opened the windows explorer and all those pictures were still in their original place And in the recycle bin too.
Is this program doing what it should do or…?
After spending about 2.5 hours, I have to do it again manually.
I will appreciate some answers, please.
Thanks
Mordechai
Hello Mordechai.
Sorry for any inconvenience caused. Please, feel free to let us know if you require any further assistance. Thank you.
Hello Balasubramanian
Thanks for answering
The duplicates went to recycle bin (OK) but yet remained on the drive too (not OK)
Had to spend 3 hours to do it mnually.
Thanks
Mordechai
Hello Mordechai,
Please be informed that the duplicate files feature of AVG PC tuneup will delete only the duplicate files found on your PC, the files that are moved to your recycle bins are the duplicate files and those found on your drive is the original copy of those files.
Please feel free to contact us should you need any assistance.
Hello Balasubramanian
Thanks for answering
The duplicates went to recycle bin (OK) but yet remained on the drive too (not OK)
Had to spend 3 hours to do it mnually.
Thanks
Mordechai