Hello Lesley,
We apologize for the inconvenience. We understand that after installing AVG PC Tuneup trial version, your PC Interface has been changed. Please do not worry, it seems that you have Turned on the Turbo mode. Please Turn OFF the Turbo mode in AVG PC Tune up interface at the bottom left corner. Check the Windows performance . Feel free to contact us if you face any issues.
Thank you.
Hello Lesley,
We apologize for the delay in response.
Could you please try to change the Windows Theme?
If it does not help, could you please provide us with the screenshots showing what changes made by AVG PC Tune Up?
Please refer this link to create screenshot http://avgread.me/1aZxsAV
Thank you.
I am having same issues as Smitty - what is fix for this? Visual effects cannot be undone and AVG so far appears like they do not know even how to remedy their own program. ANy help please anyone???
User anthony poce has posted their own topic (https://support.avg.com/answers?id=906b0000000Dx8tAAC).
AVG Guru
Please help??!!
I'll try to keep this short. Tried out the 1 day free trail of avg pc tuneup before buying it. But one thing it changed (which I thought I had unclicked but apparently not) was the look of certain things. I have Windows 7 but things in the start menu now look old - like Windows xp or something. For instance the control panel and the games like solitaire. It also changed my taskbar to solid (as I had it transparent).
I looked up how to undo this and did the restore task, then did one of the system restores it offered (all in the help section of pc tuneup). Neither of these worked. So then I tried a normal system restore in windows to before I even installed AVG and nothing! It still all looks "old".
Please help me!?!!?!
Thank you so much for all your help. With all your suggestions and a few others from other websites - and a little tinkering myself it's somehow fixed it. Really appreciate how much time you gave me here continuing to offers suggestions. Thanks again!!!
OK Smitty, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru
Lesley, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Just to add to above, I reinstalled AVG basic and my account in still there showing the scans and changes from yesterday including the 55% tune up in the pc tuneup. However, it won't let me open PC tuneup...so I can't go in and try the first option you gave me to turn off Turbo...
I am having same issues as Smitty - what is fix for this? Visual effects cannot be undone and AVG so far appears like they do not know even how to remedy their own program. ANy help please anyone???
Hello Lesley,
We apologize for the delay in response.
Could you please try to change the Windows Theme?
If it does not help, could you please provide us with the screenshots showing what changes made by AVG PC Tune Up?
Please refer this link to create screenshot http://avgread.me/1aZxsAV
Thank you.