AVG PC Tuneup Utilities

Hi Alan,
Unfortunately it is not possible to analyze it without any diagnostic information. You would need to induce it again to provide us with diagnostic informations.
Thanks

Alan, Have a look @ this new form link (http://support.avg.com/support_contact_form) to get chat/phone support. Otherwise, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru

Hi Alan,
Unfortunately it is not possible to analyze it without any diagnostic information. You would need to induce it again to provide us with diagnostic informations.
Thanks


hi,
Windows 8.1.1, 64 bit
i purchased AVG PC Tuneup & it has greatly affected the functionality of my PC in a negative way. details are as follows:
i have used Tuneup Utilities for years & it always worked perfectly. i did a system image & ran the new AVG PC Tuneup Utilities(AVG). my PC started acting up, taking almost 5 minutes to shut down. did a restore from System Image, re-installed Tune Up Utilities 2014(tu2014) & ran that…no problems.
the difference was in cleaning up the "Windows & Programs". in tu2014, i only had checked the "log files & traces"; it found around 30. with AVG, it found almost 1500(again just "log files & traces).  that, i believe was the problem.
i went back & forth with AVG, & tu2014, using the system image to make sure they were both using the same baseline. AVG just did things to my PC that were detrimental.
as such, i am still using tu2014 even though i purchased a 2 year package on AVG. i would hate to think that i purchased 2 years for a program that messes up my PC & so unusable.
any insights?
thanks,
alan