AVG PC Tuneup will not connect to the internet

AVG Performance
3

Hi Nathan,

I'd like to ask you for AVG log files for closer analysis. Please download and run this http://download.avg.com/filedir/util/AVG_SysInfo.exe, briefly describe the situation, include link to this conversation and send it. Specialists will contact you on your e-mail after analysis.

Thanks

1

AVG PC Tuneup is unable to connect to the internet for an update. I keep getting the error message, "Make sure that a connection to the internet is established and that communication from AVG Update Wizard is not blocked, e.g. by a firewall." I have followed support instructions and reinstalled AVG PC Tuneup (after uninstalling older version), but I continue to get the same message. Can anyone help me resolve this issue?

2

Hi Nathan,

I'd like to ask you for AVG log files for closer analysis. Please download and run this http://download.avg.com/filedir/util/AVG_SysInfo.exe, briefly describe the situation, include link to this conversation and send it. Specialists will contact you on your e-mail after analysis.

Thanks