Hello Laurie,
Thank you for reaching AVG support channel. We are sorry if you feel this way. We can really understand your frustration. Could you please explain the exact issue with AVG product? So, we can check and help you to resolve it right away.
Also, you do not need to setup new account to activate AVG subscription on second device. Could you please let us know from which country you are trying to contact AVG?
You can reach our support team via live chat or voice from our support page:
https://support.avg.com/avg/en/ww/home/current/contact
If you are facing any issues or having any queries, you can let us know.
We will try our best to resolve the issue for you. Thank you and keep us updated.
AVG poor resolution of Company issues,
such as
- charging for multiple services,
- When setting up security software on another unit (Mac phone) which is covered by a paid service I am being requested to setup another account.
- Failure to have an email contact or
- In my case the agent for my country does not have a phone number. etc
- The software is good and appears to be the job however the management of the customer contact in NON technical issues is poor.
What do the other users think?
Hello Laurie,
Thank you for reaching AVG support channel. We are sorry if you feel this way. We can really understand your frustration. Could you please explain the exact issue with AVG product? So, we can check and help you to resolve it right away.
Also, you do not need to setup new account to activate AVG subscription on second device. Could you please let us know from which country you are trying to contact AVG?
You can reach our support team via live chat or voice from our support page:
https://support.avg.com/avg/en/ww/home/current/contact
If you are facing any issues or having any queries, you can let us know.
We will try our best to resolve the issue for you. Thank you and keep us updated.