Avg pop up - how to close

Hello Cristian,

Sorry for the inconvenience caused.
Could you please provide the screenshot of the popup that you receive from AVG so that we can assist you better?
Also mention the name of AVG program installed and whether it is free, trial or paid.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

good day,

I cannot close avg pop up. seems that x close button is not working.
 

Thank you for providing the screenshot of the popup and mentioning that you have installed AVG free antivirus.
We request you to completely reinstall AVG free once by using our AVG remover tool and check whether the issue persists.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually. 

To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.

Hello Cristian,

Sorry for the inconvenience caused.
Could you please provide the screenshot of the popup that you receive from AVG so that we can assist you better?
Also mention the name of AVG program installed and whether it is free, trial or paid.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

User-added image

Good Day,

Thank you for your message. Unfortunately I am on a ship
and access to internet is not so great. Actually I try to download 
the AVG remover tool without success getting "Access Denied"
message. I will try to remove AVG with simple uninstall. I hope it will work 
as the pop up window is staying on quarter of the screen and I cannot
use the computer.

Best regards