Hello Sumana,
I understand the inconvenience.
Please provide the screenshot of the message that says "Protection is disabled" to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
For months now I receive daily notices from AVG (including a notice on your site) and Windows 10, that "Protection is Disabled. Fix now". When I click "Fix now" it tells me that my protection is up-to-date. During this vicious circle my internet connection is disabled, necessitating a Restart. Really a drag.
I have updated, uninstalled and re-installed, run a deep scan…all to no avail.
Hello Sumana,
I understand the inconvenience.
Please provide the screenshot of the message that says "Protection is disabled" to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Sumana, sorry to know that you couldn't view the screenshot.
I am able to view the image that you attached to this post.
I request you to get our additional support help to identify what is causing this issue and fix it.
An email instruction has been sent which will help you to get connected with our additional support.
If the email is not found in inbox do check in spam and junk folders.