AVG prevent MikTex installation on Laptop

AVG Protection
7

Hi Ehud,

We apologize for the inconvenience caused, please check that the Setup File is a genuine file. If you still think that the file is a Genuine File, please submit a request for whitelisting of the Application. Here is a link to AVG Whitelisting Service : http://www.avg.com/us-en/whitelist

Thank you!

1

Hello,
I'm trying to install MikTex - A perfectly legitimate program that never gave me any grief - on my laptop. AVG recognizes the installation file as threat, puts it in quarantine and refuses to let me restore or run it.
I've tried turning on the relevant option ("let me decide" in CyberCapture) and even disabling CyberCapture completely, to no avail.

3

I've submitted a whitelisting request. Since both relevant files (setup-2.9.6233-x64.exe and basic-miktex-2.9.6236-x64.exe from this link (https://miktex.org/download)) are larger than 5MB, I've only submitted the URL, I hope this is enough.
Thanks

4

I've uploaded the exe file and requested screenshots via AVG SysInfo tool and sent the name of the zip file to support.

5

Hi Ehud,

We appreciate your efforts in trying to resolve the issue, please be patient and the Concerned Team will get back to you through Email.

Thank you!

2

Hello Ehud,
Thank you for your valuable efforts. We have checked from our side and found that you have been successfully uploaded your sample file  to our senior team. No need to worry, our senior technicians will analyze your file and once they find the optimal resolution they will contact you through your registered email address. Your patience is much appreciated. Thank you

6

Hi Ehud,

We apologize for the inconvenience caused, please check that the Setup File is a genuine file. If you still think that the file is a Genuine File, please submit a request for whitelisting of the Application. Here is a link to AVG Whitelisting Service : http://www.avg.com/us-en/whitelist

Thank you!