I apologize for the inconvenience with AVG.
I request you to check the version (20.1) is updated in AVG Internet Security interface.
If not, please refer the article to update AVG. https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus
Also, you can repair AVG program and monitor the status.
For the steps, refer this article https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
I lost ability to log on to internet. My service provider could find nothing wrong with my fibre connections and other computers in the house worked OK. I took my laptop to a service center and they found the same problem which was resolved when they turned AVG off. AVG is now back on and a virus scan has shown nothing untoward and I have internet connection back. Is there anything more I should be concerned about or is this just one of things that can happen. I have used AVG for many years without any issues of this nature.
Barry
Hi Barry,
I apologize for the inconvenience with AVG.
I request you to check the version (20.1) is updated in AVG Internet Security interface.
If not, please refer the article to update AVG. https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus
Also, you can repair AVG program and monitor the status.
For the steps, refer this article https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus