Hello Ruth. I apologize for the inconvenience caused. Have you received any error message while updating your AVG program? If so please provide us with the screenshot of the error message. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot. Thank you.
I have been unable to install automic updates and my internet security keeps asking me to go back to PRO when I ordered it for a year ending May 2016
My order number for PRO is
38-4159048
Hello Ruth. I apologize for the inconvenience caused. Have you received any error message while updating your AVG program? If so please provide us with the screenshot of the error message. Please have a look at this article http://avgread.me/1aZxsAV to attach a screenshot. Thank you.