Hello Evan,
We understand your concern. To best assist you with this, we suggest you to contact our AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.
When I turn off app protection for messenger and other apps that were previously protected, the AVG PIN prompt continues to pop up. How do I make the on/off work properly?
Hello Evan,
We understand your concern. To best assist you with this, we suggest you to contact our AVG Mobile support. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select platform as "Android" and the name of AVG Program that you have installed on your mobile. In the description please completely explain your issue and click on "Email" option. When filling out your details choose "Yes" to the question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version. The AVG mobile team will reply to you via email with a resolution.