Hi Darlene,
I am sorry that you're facing issues in activating AVG Cleaner on your Android device.
Please open AVG Cleaner app, Go to Menu (three lines)–>AVG Account. You will see the option as "Log in with Email", tap on it and enter the AVG MyAccount credentials. Check if the PRO version is updated.
Note: Google play store login should be done with your purchase email address (purchase email) as a primary account, to get synced with PRO license.
Keep us updated on the progress.
I am a paid subscriber to AVG Protection. I have this installed on my Android phone. I downloaded the AVG Ultimate Cleaner to the Android, but it is asking me to sign up for paid or keep free with ads. On my account page, it shows that I am entitled and the Cleaner is supposed to be included. I tried signing in through Android to no avail. Any help?
Hi Darlene,
I am sorry that you're facing issues in activating AVG Cleaner on your Android device.
Please open AVG Cleaner app, Go to Menu (three lines)–>AVG Account. You will see the option as "Log in with Email", tap on it and enter the AVG MyAccount credentials. Check if the PRO version is updated.
Note: Google play store login should be done with your purchase email address (purchase email) as a primary account, to get synced with PRO license.
Keep us updated on the progress.