AVG Pro, half way through 2 yr contract

Hello Howard,
We regret for any inconvenience caused. Could you please let us know which feature of of AVG are you referring to? If you did not activate your paid subscription, please try to activate it as per the steps in this article http://avgclick.me/ActivateZen . Thank you.

I have AVG pro, paid for for 2 years but when I went to use a feature the AVG tool says my pro coverage has lapsed and the minimal AVG product doesn't offer that feature.  Can't figure out how to complain and get this resolved.

Hello Howard,
We regret for any inconvenience caused. Could you please let us know which feature of of AVG are you referring to? If you did not activate your paid subscription, please try to activate it as per the steps in this article http://avgclick.me/ActivateZen . Thank you.