I send you a mail already 2 times and still got no answer.
On August 6 , I paid via Pay Pal 41.24€ for one year AVG Pro Protection.
Now they let me know that my AVG Pro Protection expired. How can that ???
It was supposedly a trial version.
Can you pay me the 41.24€ back ? I'm not so happy with this !!!
My account number is : BE95 063447996858
Peerlinck Magda
Waterkasteelstraat, 2
8370 Blankenberge. Belgium
Greetings and thanks.
Ps. Kan men ook in het Nederlands het probleem uitleggen en me helpen ?
Hello Magda.
We apologize for the inconvenience,
We found your order of AVG Protection purchased on 2016.8.6. However, it seems that you have purchased this product using a incorrect or misspelled email address. That is the reason why, we were unable to pull any record and you did not receive any order confirmation email. To fix this issue. We suggest you to contact our AVG Sales team https://support.avg.com/support_sales_chat. They will assist you further with this.
Thank you.
Hello Magda.
We apologize for the inconvenience,
We found your order of AVG Protection purchased on 2016.8.6. However, it seems that you have purchased this product using a incorrect or misspelled email address. That is the reason why, we were unable to pull any record and you did not receive any order confirmation email. To fix this issue. We suggest you to contact our AVG Sales team https://support.avg.com/support_sales_chat. They will assist you further with this.
Thank you.