AVG Pro Subscription Renewal

AVG Performance
4

Hello Sharon,
We regret for the inconvenience caused. Upon checking with your account we had confirmed that you have AVG Protection.This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated. If the issue persist please get back with us we are here to help you. Thank you.

1

I renewed my AVG Pro subscription on 8/3, but am still getting notification that my "trial" subscrption has expired.  In my account, there is verification that my renewal was, indeed, paid for.  I keep getting these banners that say my subscription has expired.  How do I get this corrected?  TIA,

3

Hello Sharon,
Thank you for your valuable efforts. Feel free to contact us for further assistance. Thank you.

2

Hello Sharon,
We regret for the inconvenience caused. Upon checking with your account we had confirmed that you have AVG Protection.This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated. If the issue persist please get back with us we are here to help you. Thank you.