Hi, ive gone through the process but i am still getting an expiry deadline. I have followed the link and do not get activate or reactivate in the drop down menu. I did have AVG installed on an old laptop so do i need to uninstall it from that one?
Thanks for your time
Hello Stacey,
While verifying your account you have AVG Performance multidevice (1 year subscription) as your active subscription. Please make sure whether you have activated the program using your AVG My Account credentials, If not please follow the instructions on the article http://avgclick.me/ActivateZen to activate your AVG Zen program. Please feel free to contact us for further assistance.
Thank you.
Hi, I purchased AVG Pro a while back but when I log in it says my free trial runs out in 8 days and to upgrade. Will my AVG Pro kick in when the free trial finishes or will i need to re-install AVG to get the Pro features ?
Thanks for your time
Hi, ive gone through the process but i am still getting an expiry deadline. I have followed the link and do not get activate or reactivate in the drop down menu. I did have AVG installed on an old laptop so do i need to uninstall it from that one?
Thanks for your time
Hello Stacey,
While verifying your account you have AVG Performance multidevice (1 year subscription) as your active subscription. Please make sure whether you have activated the program using your AVG My Account credentials, If not please follow the instructions on the article http://avgclick.me/ActivateZen to activate your AVG Zen program. Please feel free to contact us for further assistance.
Thank you.
Hello Stacey,
We are sorry to know that the issue persists. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Thank you.