AVG Pro ? Where is it

And now it's saying I've been downgraded to free because my subsription has expired or has been cancelled. But it says I'm paid in full to next January.

I purchased the upgrade for AVG a few months ago, but I can't seem to find it.  All I see is the free version, and now it's telling my free trial has expired.  Can anyone tell me what's going on?  Everytime I turn on my computer it tells me it's expired and I should upgrade.  I've confirmed that I did infact purchase it. ??  Help please.

Dean

And now it's saying I've been downgraded to free because my subsription has expired or has been cancelled. But it says I'm paid in full to next January.