Avg processes failed :tuscan.exe

Hello Nikolo,

I understand the inconvenience. From your account, I see that your AVG PC TuneUp got expired on 10/22/2016. If you are trying to install AVG PC TuneUp trial version for the 2nd time, it won't install on your PC. We don't have an email support, but you can contact our chat team [https://support.avg.com/support_tech_chat
] for further assistance. They will help you to purchase AVG PC TuneUp for 40% discount and install it on your computer remotely with free of cost. Also, they will assist you with the issue via email if you wish.

1)hello  i  have  an  issue  with  avg  pc tuneup  from  friday:when  open  it  appears  the  error  message : the  avg  processes  failed :tuscan.exe.also  i  have  no  renewal my  product.today  i  give it  a  try  and  install  the  trial  version.but  the  problem  remain.what  si  going wrong?i  have  the  latest  build  fo  win 1709
2)also  is  there  any official email  support?

i  can't  find  any  email  official support.also  do  you  know  anything  about  this error?

User-added image

Thank you for providing the screenshot, Vasilis. I see that you have contacted our chat technical support team. They have sent you an email to get in touch with the remote support to fix the issue.

Please note the case number 05429874 for future reference.

Hello Nikolo,

I understand the inconvenience. From your account, I see that your AVG PC TuneUp got expired on 10/22/2016. If you are trying to install AVG PC TuneUp trial version for the 2nd time, it won't install on your PC. We don't have an email support, but you can contact our chat team [https://support.avg.com/support_tech_chat
] for further assistance. They will help you to purchase AVG PC TuneUp for 40% discount and install it on your computer remotely with free of cost. Also, they will assist you with the issue via email if you wish.