Hello Ian,
We are sorry to hear that.
Could you please send the screenshot showing this CPU usage so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you for understanding.
Hi
On my Windows 10 HP Laptop, 2 (of many) AVG processes are constantly hogging the CPU. This is crippling both performance and battery life.
They are
AVG Watchdog Service at c:\program files (x86)\avg\av\avgwdsvca.exe (version 16.151.0.8012)
and
AVG Antivirus (32 bit) at c:\program files (x86)\avg\antivirus\avgui.exe (version 17.3.3443.0)
Can you please advise how to resolve this issue?
Regards
On my Windows 10 HP Laptop, 2 (of many) AVG processes are constantly hogging the CPU. This is crippling both performance and battery life.
They are
AVG Watchdog Service at c:\program files (x86)\avg\av\avgwdsvca.exe (version 16.151.0.8012)
and
AVG Antivirus (32 bit) at c:\program files (x86)\avg\antivirus\avgui.exe (version 17.3.3443.0)
Can you please advise how to resolve this issue?
Regards
Ian, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hi Ian,
We apologize for the inconvenience caused, seems like the previous version of AVG Anti Virus was not removed properly. We request you to remove http://avgread.me/1DEtNP0 AVG Anti Virus completely and again reinstall it from : http://www.avg.com/us-en/download
Thank you!
We apologize for the inconvenience caused, seems like the previous version of AVG Anti Virus was not removed properly. We request you to remove http://avgread.me/1DEtNP0 AVG Anti Virus completely and again reinstall it from : http://www.avg.com/us-en/download
Thank you!
Hello Ian,
We are sorry to hear that.
Could you please send the screenshot showing this CPU usage so that we can assist further?
Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you for understanding.
Here's the screenshot: