Avg product licence not recognised and preinstallations not workings

AVG Protection
3

Michael, Which AVG product licences are you actually using?. How did UK Data Base Technologies from Truro in Cornwall UK actually gain access to your machine?.
AVG Guru

1

My product licences are not recognised and unistalls and re installs do not work
UK data base tecnologies from Truro in Cornwall have submoitted an illegal copy onto my machine

How should  I rectify this ​
​

2

Michael, Which AVG product licences are you actually using?. How did UK Data Base Technologies from Truro in Cornwall UK actually gain access to your machine?.
AVG Guru