AVG Product Registration

Hi Dave,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks

I purchased AVG Ultimate 2015 from Amazon.  Got Product Key# and registered/set up account as requested.  When I sign into AVG, I am told I have no products in my account, however, when I retry to log in from the Amazon links, it says there was an activation under a different user?  Any thoughts on how I can back-track and try and start over?  Or should I contact Amazon/Credit Card and get refund and start over.  Thanks!

Hi Dave,
I noticed that you contacted support after creating this question. What is current status, were you able to solve it or do you still need our assistance?
Thanks