AVG protection 2015 connecting to a network

Hi Charlynn,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks

I cannot connect to another network. This despite following the email link, downloading the software and entering the unique link code. Even after an email link was re-sent still could not connect please help!

Hi Charlynn,
Please provide us with more information (detailed description, screenshot) so we can better understand what issue you are dealing with.
Thanks