Hello John,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/1JpamCM .
Please feel free to get back to us for further assistance.
Thank you.
I have just purchased the AVG Zen product for my PC after the free trial and on installation I get error code 0xc0070643. I have AVG, AVG Web Tune up and windows 10 running. I have tried uninstalling AVG protection and running the installation again but get the same error. How can I get round the problem.
Thanks
John
Hello John,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/1JpamCM .
Please feel free to get back to us for further assistance.
Thank you.