Hello Natalie,
Please check whether you have installed any other conflicting applications like McAfee, Avast etc… on your PC, If so please uninstall those conflicting Antivirus programs. If not, please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled please follow the instructions on the article http://avgread.me/1FKGRZI to reinstall your AVG program.
Thank you.
I recently purchased the Pro version of AVG and I am unable to install it. I am currently running Windows 10 on an ASUS Laptop. The error code that comes up is: 0xC0070643 Description: Event exec_finished. It installs to about 96% then says installation failed.
Please help fix this.
Thanks
Hello Natalie,
Please check whether you have installed any other conflicting applications like McAfee, Avast etc… on your PC, If so please uninstall those conflicting Antivirus programs. If not, please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled please follow the instructions on the article http://avgread.me/1FKGRZI to reinstall your AVG program.
Thank you.
Hello Natalie,
We have sent you an email containing the instructions to have a better assistance in fixing the issue. Please feel free to contact us for further assistance.
Thank you.
It still didn't work. I did this and uninstalled the AVG I had already installed and then reinstalled it through that article and the same error still appears. I did have mcafee on my system and I uninstalled that as well and it still isn't working. It got to 97% installation then failed this time but the same error appeared