Hello Monika,
We apologize for the inconvenience.
You can use this link to download and run the AVG remover tool http://download.avg.com/filedir/util/AVG_Remover.exe, this will remove the old traces of AVG from your computer. Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG.
After which you can reinstall AVG Protection.
Thank you.
Hello,
A week or so ago, I installed the trial AVG protection version, and it was working great. Then I had an error on my computer, and had to use a Restore Point, which brought me to a time before the trial was installed. Now AVG says my license is expired/invalid, and it won't let me uninstall the program so I might re-install it.
"Description: General error (0x0406)
Error code: 0xE0010406"
is what it gives me. Thanks for any assistance you can provide.
Hello Monika,
We apologize for the inconvenience.
You can use this link to download and run the AVG remover tool http://download.avg.com/filedir/util/AVG_Remover.exe, this will remove the old traces of AVG from your computer. Note: Once the removal of AVG is complete, go to C Drive and delete the AVG remover folder. After which you can install AVG.
After which you can reinstall AVG Protection.
Thank you.