Hello Andrew,
We regret for the inconvenience. This message comes when you are not activated the program with your AVG My account credentials. To activate the program, please open the AVG Zen and check whether you have your email address on the top right corner on the AVG Zen interface.
If you have your email address on the top, please click on the email and select Leave the network option.
Once you leave, please click on Connect and log in to existing AVG my account with your credentials to activate the program.
Also check the article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate on how to activate AVG Internet security unlimited comes with Zen interface.
Thank you.
Hi, I have bought AVG Protection with one year protection period. But after installing it keeps showing me that my computer has only 30 days test version. I do not know how to change it. Could you please suggest how to resolve the problem?
Hello Andrew,
We regret for the inconvenience. This message comes when you are not activated the program with your AVG My account credentials. To activate the program, please open the AVG Zen and check whether you have your email address on the top right corner on the AVG Zen interface.
If you have your email address on the top, please click on the email and select Leave the network option.
Once you leave, please click on Connect and log in to existing AVG my account with your credentials to activate the program.
Also check the article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate on how to activate AVG Internet security unlimited comes with Zen interface.
Thank you.