Hello Donna,
We appreciate your efforts so far to resolve the issue and sorry to hear about the inconvenience caused. We request you to download and install the Visual C++ Redistributable package by following instructions on the following page:
http://www.microsoft.com/en-us/download/details.aspx?id=30679
Restart your computer, and then run AVG installation again. Thank you.
Since a recent Microsoft 10 update AVG will not work alongside other programs e.g Photogallery.
I have 2 files missing: MSVCP110.dll and MSVCR110.dll
I've looked at many forums and tried to fix it by uninstalling and reinstalling all versions of Microsoft Visual C+++. Also finding the missing files in the Windows Old folder and copying them back to their original location. Nothing works....so AVG is completely unoperational- I can't even uninstall it from my computer, to try and reinstall.
Any advice would be hugely appreciated! Thanks. Donna
I have 2 files missing: MSVCP110.dll and MSVCR110.dll
I've looked at many forums and tried to fix it by uninstalling and reinstalling all versions of Microsoft Visual C+++. Also finding the missing files in the Windows Old folder and copying them back to their original location. Nothing works....so AVG is completely unoperational- I can't even uninstall it from my computer, to try and reinstall.
Any advice would be hugely appreciated! Thanks. Donna
Michael and Avinash,
Thanks for the support and advice. I've successfully used the AVG remover tool using Michael's instructions and re-installed. There has been several Windows updates today so it seems these have fixed the issues that originally started the problem. So my laptop and I are happy again! THANKS!
Greetings, Donna
Thanks for the support and advice. I've successfully used the AVG remover tool using Michael's instructions and re-installed. There has been several Windows updates today so it seems these have fixed the issues that originally started the problem. So my laptop and I are happy again! THANKS!
Greetings, Donna
Hi Avinash,
Thanks for your quick response and advice. Unfortunately it hasn't worked. I've downloaded and installed the Visual C++ package- there was three options. My laptop has x86 and x64 versions of Visual C++ installed (2005, 2008, 2010 and 2012) so when I went to the link I installed both x64 and x86 versions-is that correct? I restarted and then tried to uninstall AVG.
It took some time then I got an Unstallation failed message- Error code-0xC0070643. Description- Event exec_finished
Further advice would be appreciated......I'm geeting more frustrated in trying to fix this!
Thanks, Donna
Thanks for your quick response and advice. Unfortunately it hasn't worked. I've downloaded and installed the Visual C++ package- there was three options. My laptop has x86 and x64 versions of Visual C++ installed (2005, 2008, 2010 and 2012) so when I went to the link I installed both x64 and x86 versions-is that correct? I restarted and then tried to uninstall AVG.
It took some time then I got an Unstallation failed message- Error code-0xC0070643. Description- Event exec_finished
Further advice would be appreciated......I'm geeting more frustrated in trying to fix this!
Thanks, Donna
Hello Donna,
We are glad to know that the issue has been resolved. Thank you so much for letting us know. I really appreciate your valuable efforts to fix the issue. Please feel free to contact us for further assistance. Thank you.
We are glad to know that the issue has been resolved. Thank you so much for letting us know. I really appreciate your valuable efforts to fix the issue. Please feel free to contact us for further assistance. Thank you.