Hello Richard,
We know it is upsetting when your AVG shows the trial period notification in the paid version.
Have you activated your AVG Zen with your My account login credentials?
If not, please refer this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate your AVG protection program.
Please feel free to contact us for any further assistance.
Thank you.
I purchased AVG. Now I am receiving the countdown notification of 28 days till it expires. I cannot find where I am supposed to enter the reference # that I received at purchase. At purchase I was told that the program would ask for a serial number and then you could enter that number at the time. So where do you find it?
Hello Richard,
We know it is upsetting when your AVG shows the trial period notification in the paid version.
Have you activated your AVG Zen with your My account login credentials?
If not, please refer this link http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate your AVG protection program.
Please feel free to contact us for any further assistance.
Thank you.