Thank you. I have followed the instructions as in your email and unfortunately it is still coming up with the same error code. Can you help further please?
Hello Samantha,
Sorry for the inconvenience caused.
As per our record you have purchased the subscription for AVG Protection multidevice (1 year subscription) and it expires on 4/10/2016.
Please be informed that AVG multidevice programs doesn't have any license number, it's activation is only by entering the AVG my account credentials.
Did you get a popup from AVG as "AVG LICENSE ERROR" and asked you to enter the license number ?
If yes, then it is a bug and it is a known issue and to fix it we have to run the remover tool and install the AVG protection again.
Even for 0xC0070643 error Description: Event exec finished we have to completely reinstall AVG program using the remover tool.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
I uninstalled AVG protection pro as an error message occurred about reentering my license number. I have tried to install it again but the following error code appears 0xC0070643. How do I fix this?
Hello Samantha,
Sorry for the inconvenience caused.
As per our record you have purchased the subscription for AVG Protection multidevice (1 year subscription) and it expires on 4/10/2016.
Please be informed that AVG multidevice programs doesn't have any license number, it's activation is only by entering the AVG my account credentials.
Did you get a popup from AVG as "AVG LICENSE ERROR" and asked you to enter the license number ?
If yes, then it is a bug and it is a known issue and to fix it we have to run the remover tool and install the AVG protection again.
Even for 0xC0070643 error Description: Event exec finished we have to completely reinstall AVG program using the remover tool.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Thank you. I have followed the instructions as in your email and unfortunately it is still coming up with the same error code. Can you help further please?
Hello Samantha,
We appreciate your effort in trying to fix it.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Please feel free to contact us for any further assistance. Thank you.
- Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download, install and activate AVG Protection Multidevice, please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .
Please feel free to contact us should you need any assistance.