I ran the attached which said please wait with a bar that moved to ad fro. But after 4 hours I decided to quit as I think it was stuck, can you please advise. Thank you.
Hi Andy,
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks
Andy, When available, A member of the official AVG Community Support [Zbynek] in Brno, Czech Rep… (Working Hours [Mon-Fri] 9:00am - 5:00pm CET) will see your topic & respond but obviously bear in mind that it's now the weekend.
AVG Guru
Hi Andy,
You should be contacted via email with offer to remote assistance.
Thanks
I have just bought AVG protection Pro. But although I have been able to download and install Zen, my AVG antivirus 2015still says out of date & I had to downgrade to the free edition, also I thought it would give me AVG Pro for my Android, again I cant activate this t still says I have the free edition. SO what have I bought, it seems to be only the Zen 'dashboard' to view my devices, I thought I was buying protection for all my devices. Thank you.
In order to analyze it please provide us with diagnostic output (gather it right after inducing issue) using this tool and please add detailed description of issue.
Thanks
AVG Guru
AVG Guru