AVG Protection requires renew after a few days

AVG Protection
3

Hello Jens.
I kindly request you to please check whether you have activated your AVG Zen program on your PC with your AVG My Account credentials. If not please have a look at this article http://avgread.me/1HOjOxZ to activate your AVG Zen program. Please feel free to contact us back for further assistance.
Thank you.

1

I've set up a new PC and a Android Smartphone and put them into my ZEN group.  The phone went fine, the PC keeps nagging me that I should by the Pro version within 12 days.
There's no feedback 'til now from AVG support which I contacted on 19. August and 7. September.
I have renewed my license on 08. August 2015.

Any ideas ?

2

Hello Jens.
I kindly request you to please check whether you have activated your AVG Zen program on your PC with your AVG My Account credentials. If not please have a look at this article http://avgread.me/1HOjOxZ to activate your AVG Zen program. Please feel free to contact us back for further assistance.
Thank you.