Hello Ken,
We regret for the inconvenience caused. Upon checking with your account we can see that you active product of AVG Internet Security for unlimited devices. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If the issue persist please let us know, we are here to help you.
Thank you.
Bought the 2 year AVG Protection program, it will not load or run.
All I get is a AVG Zen trial program showing my trial period is up.
Ideas?
Hello Ken,
We regret for the inconvenience caused. Upon checking with your account we can see that you active product of AVG Internet Security for unlimited devices. This product does not require a license number for activation, as it is activated using your AVG MyAccount that was created during your purchase. If you have already installed the product, please follow these steps to activate it:
Open AVG Zen (click Start - Programs - AVG Zen - AVG).
Click Connect in the top part of the window.
Click Connect to an existing Zen Network.
Fill in your AVG MyAccount login (your email address) and password, and then click Connect.
AVG Zen will recognize your subscription and your AVG product will be activated.
If the issue persist please let us know, we are here to help you.
Thank you.