Hi Ra,
This isn't the experience we want you to have. We'd like to help you with this.
Upon checking the other incident, we see that you're experiencing issues with AVG Secure VPN on your MAC.
We've set the priority of your ticket to high, in order to fasten the resolution. The concerned team will reach you either via email or phone at the earliest. Your patience is highly appreciated. Once again, we apologize for the inconvenience caused & for the delay in handling your request.
Ref: 16320472
Past 36hrs of the worst customer experince with the PRESTIGIOUS "PREMIUM TECHNICAL SUPPORT TEAM" after dealing with 5 different techs from this team that who all had wasted my time and still not resolved my issue. I got sent to the incorrect team "BILLINGS", I was promised a CALL Back from yesterday via email with a 24hr turn around lol now im up to 36hours of waiting......Is this really a Premium Team with below standard service.
Its been a very frustrating experience even to ask to talk to a Manager over 20 times with the last shocking tech rep person who she also promised me a call back of uptp 3hrs which is 3am over here lol........
with my tenure of a loyal subscribed paying customer who has never needed to call through until now (as I wish I hadn't).....
Worst interaction with AVG!!!! I AM NOT HAPPY!!!!
I WANT. A MANAGER TO CALL ME ASAP!!!
Past 36hrs of the worst customer experince with the PRESTIGIOUS "PREMIUM TECHNICAL SUPPORT TEAM" after dealing with 5 different techs from this team that who all had wasted my time and still not resolved my issue. I got sent to the incorrect team "BILLINGS", I was promised a CALL Back from yesterday via email with a 24hr turn around lol now im up to 36hours of waiting......Is this really a Premium Team with below standard service.
Its been a very frustrating experience even to ask to talk to a Manager over 20 times with the last shocking tech rep person who she also promised me a call back of uptp 3hrs which is 3am over here lol........
with my tenure of a loyal subscribed paying customer who has never needed to call through until now (as I wish I hadn't).....
Worst interaction with AVG!!!! I AM NOT HAPPY!!!!
I WANT. A MANAGER TO CALL ME ASAP!!!
Hi Ra,
This isn't the experience we want you to have. We'd like to help you with this.
Upon checking the other incident, we see that you're experiencing issues with AVG Secure VPN on your MAC.
We've set the priority of your ticket to high, in order to fasten the resolution. The concerned team will reach you either via email or phone at the earliest. Your patience is highly appreciated. Once again, we apologize for the inconvenience caused & for the delay in handling your request.
This isn't the experience we want you to have. We'd like to help you with this.
Upon checking the other incident, we see that you're experiencing issues with AVG Secure VPN on your MAC.
We've set the priority of your ticket to high, in order to fasten the resolution. The concerned team will reach you either via email or phone at the earliest. Your patience is highly appreciated. Once again, we apologize for the inconvenience caused & for the delay in handling your request.