Avg purchased protection

Hello Raymond,
We understand how something like this can really try your patience.
Could you please let me know the exact error message you received when you try to install AVG Protection in your pc? also let us know whether you have installed any other 3rd party antivirus product or any antivirus product in your pc before? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.

Hello Raymond,
We understand how something like this can really try your patience.
Could you please let me know the exact error message you received when you try to install AVG Protection in your pc? also let us know whether you have installed any other 3rd party antivirus product or any antivirus product in your pc before? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.