Hello Trash,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Please refer to this article: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Antivirus-Quarantine&supportType=home) on how to restore a quarantined file and also check for other details.
Thank you and keep us posted.
Windows 10…AVG AntiVirus FREE…How do I set AVG to ASK ME what to do with a malicious file, rather than AVG automatically sending it to a secret quarantine folder without asking. I want total control on what does get sent to quarantine & when. I don't want to have to hunt down the file, & restore it, & then set that specific file to an exception…I want to be "asked first" before it's sent off by AVG to quarantine…before the action, not after AVG has acted.
I've been a customer for over 2 years
Hello Trash,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Please refer to this article: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=Use-AVG-Antivirus-Quarantine&supportType=home) on how to restore a quarantined file and also check for other details.
Thank you and keep us posted.
Please accept our sincere apologies.
The AVG Antivirus Free/AVG Internet Security program proactively quarantines any detected threats as to not let them cause any harm to your device. Any detected malicious file could cause significant harm to your device while it's being kept on-hold for review.
However, we'll certainly consider your valuable feedback regarding this concern and try to improve our product in it's upcoming updates.
Thank you for understanding in advance!