Hi Patricia,
I understand how frustrating it can be. I suggest you to add the application in Allowed Apps and the check the issue.
To add the applications into Allowed Apps, please follow the below steps :
1. Please open the AVG Internet Security user interface
2. Click on Menu>Ransomware Protection
3. Select Blocked/Allowed apps and click on Allow an app
I did this three times. Although the app appears in the approved list and was removed from the blocked list, I still get the same error message.
I am running AVG Internet Security on an iMac that runs both Mac & Windows software. I'm running AVG on the Windows 7 partition I was trying to load photos into Adobe Photoshop but an AVG message said that software did not have permission to save files to the Pictures directory I opened AVG, went to the Ransomware section, unblocked the Photoshop application and added it to the approved list. Did this 3 times. Exited Photoshop and then tried again, still no luck - though the software appears as approved in the AVG Ransomware section. Any suggestions on how to unblock this software in AVG would be appreciated. In my frustration, I did not reboot Windows but went to the Mac side to complete my task.
Hi Patricia,
I understand how frustrating it can be. I suggest you to add the application in Allowed Apps and the check the issue.
To add the applications into Allowed Apps, please follow the below steps :
1. Please open the AVG Internet Security user interface
2. Click on Menu>Ransomware Protection
3. Select Blocked/Allowed apps and click on Allow an app
Hello Matthew,
To be sure, is AVG is blocking your Photoshop application?
If yes, are you using AVG Antivirus free?
I don't have ransomware protection, and I get these. Clicking "allow" closes the popup but appears to otherwise do nothing. It is an unattended (headless) machine, so this is a real problem. I am loathe to try an umpteenth uninstall and re-install. It has obviously been going on for a while, is there a fix in the pipeline ?