AVG Ransomware blocks app

I don't  *have* ransomware protection, and I get these.  Clicking "allow" closes the popup but appears to otherwise do nothing. It is an unattended (headless) machine, so this is a real problem. I am loathe to try an umpteenth uninstall and re-install. It has obviously been going on for a while, is there a fix in the pipeline ?

Hi Patricia,
I understand how frustrating it can be. I suggest you to add the application in Allowed Apps and the check the issue.
To add the applications into Allowed Apps, please follow the below steps :
1. Please open the AVG Internet Security user interface
2. Click on Menu>Ransomware Protection
3. Select Blocked/Allowed apps and click on Allow an app

I did this three times.  Although the app appears in the approved list and was removed from the blocked list, I still get the same error message.

I am running AVG Internet Security on an iMac that runs both Mac & Windows software.  I'm running AVG on the Windows 7 partition  I was trying to load photos into Adobe Photoshop but an AVG message said that software did not have permission to save files to the Pictures directory  I opened AVG, went to the Ransomware section, unblocked the Photoshop application and added it to the approved list.  Did this 3 times.  Exited Photoshop and then tried again, still no luck - though the software appears as approved in the AVG Ransomware section.  Any suggestions on how to unblock this software in AVG would be appreciated.  In my frustration, I did not reboot Windows but went to the Mac side to complete my task.

Hi Patricia,
I understand how frustrating it can be. I suggest you to add the application in Allowed Apps and the check the issue.
To add the applications into Allowed Apps, please follow the below steps :
1. Please open the AVG Internet Security user interface
2. Click on Menu>Ransomware Protection
3. Select Blocked/Allowed apps and click on Allow an app

Hello Matthew,

To be sure, is AVG is blocking your Photoshop application?
If yes, are you using AVG Antivirus free?

I don't  have ransomware protection, and I get these.  Clicking "allow" closes the popup but appears to otherwise do nothing. It is an unattended (headless) machine, so this is a real problem. I am loathe to try an umpteenth uninstall and re-install. It has obviously been going on for a while, is there a fix in the pipeline ?