AVG Refund Policy

Greetings,

I recently (two days ago) subscribed to AVG Internet Security, for 10 devices. However, I intended to actually subscribe to AVG Ultimate, also for 10 devices.

In order to correct this I'm trying to get a refund on said purchase. However, when I follow the steps on my client area i'm prompted to make a call to numbers registered to the USA, UK or Australia.

Is there any other, preferably cost free, way to get a refund?

Thanks in advance!

Hello Pedro,
Thank you for reaching AVG Support Community.
We acknowledge your refund request.
I'm glad to assist you in the right direction.
Please click on the below chat link to contact the AVG Sales & Billing team to process your refund request and they will help you to purchase AVG Ultimate product with the best offers & deals.
https://support.avg.com/support_sales_chat
Thank you.