AVG remote installation wizard not working

AVG Protection
8

Hi Ryan,

Without being able to see what is happening it is hard to estimate what the situation is. Could you tell me which AVG Product are you exactly using?

1

Hi, im trying to use the remote installation wizard to remove AVG installation on our client PCs. AVG admin server is able to connect with client PCs and able to send a successful request to remove AVG installation but after that nothing will happen. AVG is still installed on the client PCs. is there any log that i can check to see what is going on? thanks

4

Ryan, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru

7

Hi Ryan,

Without being able to see what is happening it is hard to estimate what the situation is. Could you tell me which AVG Product are you exactly using?

3

Thanks Guys, i now have contacted the right channel.

5

Hi Ryan,

Thank you for the information.

I would like to inform you that we support Consumer Products only. I request you contact our Business Support and they will help you regarding this. Click Here to contact them.

6

OK Ryan, No probs… Thanks for returning to the Community & posting. 
AVG Guru

2

Thanks for responding Akash.
Clients are using AVG AntiVirus Business Edition version number 16.161.8039
AVG Admin console version : 2016.0.7951.
let me know if you need more details.